Administration Support  – about the opportunity

The Administration Support Volunteer will predominantly assist the small office team with administrative tasks. As the office is behind the reception area there may be times you are asked to assist with offering important information that will help the visitor have a wonderful, memorable and enjoyable day with us.

What’s involved

  • Have an understanding of Borde Hill Garden as a visitor attraction, and conversant with the event programme, admission and membership prices so you are able to confidently provide information to visitors either in person, online or over the phone.
  • Have an understanding of Group Bookings and able to convey the group tours and catering offer as required in the absence of the Group Bookings Manager.
  • Assist the Visitor Experience Manager with administrative tasks as needed such as responding to raffle prize requests and actioning/recording visitor comment card information.
  • Helping with routine office tasks such as data entry, correspondence, photocopying etc.

Why you might like this role

  • Becoming part of a small, friendly and dedicated team
  • Meeting like-minded people from all walks of life and making new friends
  • Using your administrative skills to good effect
  • Enjoying new experiences

What are we looking for?

This role will suit people who are well organised with a friendly and helpful nature and who enjoy being part of a team. Good IT skills are a must. You may be handling sensitive information and personal details so you will be required to sign a confidentiality form.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Practical Considerations

Time commitment for this volunteering role is flexible, but would ideally suit someone living near to Haywards Heath.
You will be eligible for a free family season ticket to the Garden.
You will receive a 20% discount in our shop and plant nursery.
A full welcome pack will be provided to begin the induction process.

About Borde Hill Garden

The Garden, a registered charity and listed Grade II* by English Heritage, is set in 200 acres of parkland in an Area of Outstanding Natural Beauty with stunning vistas across the Ouse Valley viaduct.  The 17 acre Garden is renowned for its rare shrubs and trees and has 78 champion trees.  It is laid out as intimate garden ‘rooms’, including the Rhododendron, Rose and Italian gardens.

Colonel Stephenson Robert Clarke (1862-1948), heir to the Stephenson Clarke shipping firm, bought Borde Hill house with the intention of creating a great garden. The Colonel began collecting soon after he acquired Borde Hill and his particular interest was woody plants, and his ambition was to collect the widest range of such plants that would grow in this part of Sussex. He sponsored many plant collector expeditions including those of Ernest Wilson, George Forrest, Reginald Farrer and Frank Kingdon Ward. Harold Hillier, the great nurseryman, considered that the Colonel was the ‘greatest amateur all-rounder of the gardening world of the twentieth century’.

The Garden is open to visitors between 14th March and 1st November 2020

Apply or find out more

Contact: Jill Day
Tel: 01444 450326  Email:


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