Pre-booking your visit

The Garden is closed for the winter, reopening on 19th February.

Following the easing of Covid restrictions, we’ve kept some measures in place to ensure that our visitors and staff feel safe.

We are continuing to ask that you kindly pre-book your visit for event days to help manage numbers in the Garden and prevent queues on arrival. This includes our February half-term and Easter trails, and the Specialist Plant Fairs. Our Events Page indicates which events need to be pre-booked. Outside of event days, we still recommend that you pre-book your visit in advance but this is no longer a requirement.

Pre-book your Day Tickets in advance and receive a 5% online discount

By booking your Day Tickets online at least 24 hours in advance, a 5% discount is automatically applied. This discount does not apply to tickets purchased on the day either online or in-person at the Garden, or to ticketed events or Memberships.

Our booking system includes options for Members, Historic Houses Members and Gardeners’ World 2For1 voucher holders. You will need to show your membership card on arrival. Free RHS entry only applies in July and September.

Tesco Clubcard Vouchers: redeem the cost of your admission on the Tesco Clubcard webpage. Then book your entry using the ‘Other Admission Voucher’ dropdown. On arrival at the Garden you will need to present your Tesco voucher code which begins with BHG.

If you would like to become a Member before booking tickets, please visit www.bordehill.co.uk/membership

Day tickets are non-refundable and can only be transferred to another day where there is availability.

Borde Hill Garden is a cashless attraction, only accepting card payments in the Gift Shop, Plant Sales area and Gardeners’ Retreat Café.

Keeping you safe during your visit

We are keeping the following measures in place to offer reassurance during your time at the Garden:

  • Asking visitors to wear a face covering inside all buildings, including the Gift Shop/Visitor Reception, Garden Marquee and toilets.
  • A separate entrance and exit during busy periods/events
  • Hand-sanitisers for visitors to use on site.
  • Contactless card payments only to help reduce interaction between visitors and staff.
  • Additional cleaning to our usual routines, including regularly disinfecting reception surfaces and keeping doors to our Visitor Reception and toilets open to reduce contact.

We respectfully ask that you do not visit the Garden if you or a family member are feeling unwell or have Covid-19 symptoms, and that you postpone your visit until you are feeling better.

Online 2For1 offer, available from 3pm daily

Book an Adult or Concession day ticket for arrival from 3pm onwards and get another ticket free. Offer only applies to timeslots from 3pm onwards. Buy your Adult or Concession ticket as usual, and then select ‘Other Admission Type’ from the dropdown for the second complimentary ticket. Type ‘3pm 2For1 Offer’ in the Voucher Type box on the Shopping Basket screen. *This offer is not valid for special event days.

Cancellations

If you are a Member and would like to amend or cancel your booking to free up a place for somebody else, please email us with your booking reference number here

Day tickets are non-refundable and can only be transferred to another day or timeslot where there is availability.